Frequently Asked Questions

Everything you need to know about shopping with Strolleria

How can I track the status of my order?

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.

What is your return policy for baby gear?

We offer a 30-day return policy for most items. Products must be in their original, unopened packaging and in brand-new condition to be eligible for a full refund.

Do you offer free shipping on strollers and car seats?

Yes, we provide free standard shipping on all orders over $49 within the contiguous United States. Larger items like strollers and nursery furniture are included in this offer.

Are your products covered by a manufacturer warranty?

Absolutely. As an authorized retailer for all brands we carry, every product is covered by the full manufacturer's warranty. Please keep your receipt as proof of purchase for any future claims.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and flexible financing options through Affirm.

Do you offer price matching?

We strive to offer the best value. If you find an identical item in stock at another authorized retailer for a lower price, please contact our customer service team to request a price match.